General
What is your purity level for peptides? +
All Aureum peptides undergo rigorous third-party HPLC analysis. Every lot meets or exceeds 99% purity. A batch-specific Certificate of Analysis ships with every order.
Are your products for human use? +
No. All Aureum products are sold strictly For Research Use Only (RUO). Not for human consumption, therapeutic use, or veterinary use. Not approved by the FDA.
Do you provide Certificates of Analysis? +
Yes. Every vial ships with a batch-specific COA documenting identity (mass spectrometry), purity (HPLC), and appearance. Historical COAs accessible via our COA Portal using your lot number.
Where are your peptides manufactured? +
Synthesized in an ISO 9001-certified United States facility under documented quality procedures. Lyophilized under inert atmosphere for stability.
Ordering & Shipping
How fast do you ship orders? +
Orders placed before 2:00 PM ET dispatch the same business day from Salt Lake City via FedEx 2Day. International via DHL Express.
Do you offer free shipping? +
Free FedEx 2Day on domestic orders over $300. Standard rates apply below threshold and on international.
Do you ship internationally? +
Yes, to most countries via DHL Express. Customs duties and import compliance are the buyer's responsibility. Some jurisdictions restrict research peptide imports — verify before ordering.
Can I track my order? +
Yes. Shipment tracking emails go out automatically when the label is generated. Tracking also visible in your account dashboard.
Pricing & Payment
Do you offer volume discounts? +
Yes. Volume tiers begin at 10 vials per order. Institutional wholesale pricing for universities, biotech R&D, and CROs at the wholesale application.
What payment methods do you accept? +
Major credit cards via secure gateway, ACH for institutional accounts, and cryptocurrency. Net-30 terms available for approved institutional buyers.
Do you have a rewards program? +
Yes, the Atelier list. Members receive lot release notifications, ten percent on first order, and early access to limited compounds.
Storage & Handling
How should I store peptides? +
Lyophilized peptides stable at -20°C for 24 months when sealed under inert atmosphere. Refer to your Certificate of Analysis for compound-specific storage notes.
How should I reconstitute peptides with? +
Standard reconstitution uses 1-2 mL bacteriostatic water per vial unless otherwise noted on the COA. Use the on-site Reconstitution Calculator for precise solvent volumes.
What is the shelf life? +
Lyophilized form: 24 months sealed at -20°C. Reconstituted solution: 30 days at 2-8°C. Always reference your specific lot COA.
Returns & Support
What is your return policy? +
Returns accepted for damaged or short-shipped product within 30 days of delivery. Due to compound integrity requirements, unopened-and-undamaged returns require prior authorization. See full Refund Policy.
How do I contact support? +
Email contact@aureumpeptides.com for general inquiries or contact@aureumpeptides.com for lot-specific certificate requests. Reply within one business day.
All products are sold strictly for in vitro research and laboratory use. Not for human consumption, therapeutic use, or veterinary use. No statements on this website have been evaluated by the FDA. Products are not intended to diagnose, treat, cure, or prevent any disease. By purchasing, you confirm you are a qualified researcher and agree to our Terms of Service. CA Prop 65 Warning: Products may contain chemicals known to the State of California to cause cancer or reproductive harm.